– Conduct cold calls to initiate product sales, employing persuasive communication skills.
– Follow up with new clients to ensure satisfaction and provide post-sale support.
– Address queries and concerns through effective Q&A follow-up sessions.
– Collect relevant data during customer interactions to enhance service quality.
– Record calls for review and training purposes, ensuring adherence to quality standards.
– Update databases with accurate and current customer information.
– Redirect calls and emails promptly to appropriate departments for efficient resolution.